Systems Analyst, resume

Michael R. Miller

Toronto, Ontario
416-516-6045 (home) – 416-988-7145 (cell)
Mike@sogwap.net

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OBJECTIVE
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Performance-driven IT Professional specializing in System Analysis/Management and Network Administration eager to contribute technical proficiencies as well as dynamic project management skills toward supporting operations of a progressive organization.

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CAREER SUMMARY
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 10+ years experience in the following areas: Computer and Information Systems Manager, Programming, Systems Analyst, Web Development and Network Administration.
 Design, Implementation and maintain from ground zero, 150 workstations, over 20 servers on multiple platforms, and multiple locations.
 Trusted and well managed Systems Administrator / Manager for large printing and publishing group.
 Successful startup and maintenance of several businesses.
 Noted Systems software designer / engineer / developer.

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EMPLOYMENT HISTORY
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Chatterbox Games – August 2009 to Present
Peterborough, Ontario
Systems Analyst, Programmer & Web Development

• Systems Analyst, Network Engineer and Technical support.
• Design and develop computer and web software.
• Responsible for design, layout and implementation of computer network, and web site using Flash and other multimedia tools.

EP Graphics – September 1995 to August 2009
Berne, IN
Computer and Information Systems Manager

• Systems Manager / Analyst for $80 million dollar Printing and Publishing Company.
• Responsible for the complete deployment and management of 20 servers (Windows 2000 / 2003 / 2008 and Linux)
• Outstanding written and verbal communication skills.
• Co-ordinate and train users of all levels from upper management and staff.
• Manage IT staff and all levels of IT department. Consistently within budget while maximizing profits.
• Setup, maintain, and program (Merlin Legend) phone system.
• Responsible for efficient design, purchase, installation, and maintenance of 200 user computer network. Including internet filters, routers, switches, Firewalls, Anti-virus, point-to-point and Wi-Fi wireless systems.
• Evaluate, setup, maintain and debug numerous software packages for print and publishing divisions including accounting, web, graphic arts (Adobe Suite) and sales / marketing departments.
• Systems Analyst / Project manager responsible for setup, installation and maintenance of Hagen accounting / production software (Progress DB). Project included network design and setup of server / client database installation, 50 user workstations, and multiple upgrades. Coordinated system operations with users, manufacture support and multiple 3rd party vendors.
• Project manager, responsible for setup and maintenance of multiple secure internet web FTP sites.
• Project manager, responsible for setup and maintenance of Terminal Server for remote sales users.
• Project manager, integrating numerous hardware / software projects within all levels of organization.

SOGWAP Software, Decatur, IN 1985-1996
Software Developer & Entrepreneur

• Develop entire software package including User and Hardware Interfaces.
• Produce, sell, maintain, and provide customer service for all software.
• Produce user manuals. Work with advertisers and distributors.
• Titles included best seller Big Blue Reader and Bible Search.
• Distribute Software internationally to seven continents.
• Coordinate translation of software in several languages including German and Spanish.

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EDUCATION
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1995 – 1998
Ivy Tech
Fort Wayne, IN Associate Degree in Computer Programming & Systems Analyst
• 2 year degree in Computer Information Systems
• Languages include: AS400, Visual Basic, C++, and COBOL
• Elective courses including English, History, Math, Public Speaking, Writing

Adams Central HS, Monroe, IN
• Math, English, History

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CERTIFICATIONS
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Microsoft Certified Professional – MCP
Microsoft Certified Systems Administrator – M.C.S.A.
Windows 2003 Server training, February 2006, Fort Wayne, Indiana
Certec security training, July 2008, Indianapolis, Indiana

Michael R. Miller – Abridged List of Technical Skills

905-373-9457 (home) – 905-376-3489 (cell)
Mike@sogwap.net

Operating Systems:
MS Active Directory
Extensive Windows Server 2003/2008 Experience
Windows 2000 / XP / Vista / 7
Linux, Apple OSX, VMWare.

Office Applications:
MS Office Suite: Word, Excel, Access, Outlook, Publisher.
Databases: SQL, My SQL, Act, Progress, Crystal Reports, Solomon, FileMaker, MS Access, Firebird

Software: (Partial List)
Zip and WinRar – including script writing.
Adobe Suite (Dreamweaver, Illustrator, Photoshop, Acrobat, Flash)
PDF Work Flow, FTP software, Goto My PC, Teamview
RMS, PMS, POS

Telephone Systems:
Merlin Legend PBX
Remote Access, T1, PRI, BRI

Network Technologies:
Cisco Routers, HP switches
10 / 100 / 1000 Mb, Fiber Switches
Ethernet, Fiber, multi T1. LAN / WAN / WLAN / VPN, TCP/IP, DNS / DHCP server, Complex routing.
Wireless LAN, Point-to-Point, Access Point, repeater, Bridge. Including encryption. Remote FTP.
Packet Sniffing, Firewall, Network Intrusion, Switch Management, Bandwidth control, RT network monitoring.

Printers:
Personal, Workgroup and Enterprise Multipurpose Printers
HP, Lexmark, Epson, Canon, Konica/Minolta, others

Programming:
Progress, Access,
PHP, HTML, XML, Java, VBASIC, C++, ODBC, scripting

Security:
Active Directory Policies.
PCI Compliance requirements.
AntiVirus: McAfee, AVG, Baracuda (Spam, Virus, and Web filter)
Backup Software: Backup Exec, ArcServe, Acronis, Norton Ghost, Retrospect.
Complex security and Backup solutions. RAID hardware/software. All levels of Disaster Recovery.

Other:
Blackberry, Call forwarding, Pagers.
Audio / Video design and setup.
Local and Remote Conferencing hardware/software solutions. Skype, VOIP, IP-Video solutions.
Web Design and Programming.
Advanced component Trouble Shooting.